NPG Loyalty Rewards Program

NPG LOYALTY REWARDS PROGRAM

🌿 Grow Your Points. Grow Your Plants. Level Up. Get Rewarded.

You’re already buying plants — why not get rewarded for it?

For every $1 spent online, you earn 1 point.
The more you shop, the more your rewards grow — just like your indoor jungle.

Earn points on purchases, unlock leafy perks, and enjoy VIP treatment as you climb the tiers.

Ready? Let’s grow.


Tier Rewards

Bronze — Seedling Starter
Spend: $0+
Benefits:

  • 1 × $10 off minimum order of $50

  • 1 free shipping credit (orders over $60)

  • +100 points

Silver — Silver Leaves
Spend: $300+
Benefits:

  • 2 × $10 off minimum order of $50

  • 1 free shipping credit

  • +10 points

  • Early access to selected new releases

Gold — Golden Jungle
Spend: $600+
Benefits:

  • 2 × $10 off minimum order of $50

  • 2 free shipping credits

  • +15 points

  • Early access to selected new releases

Platinum — Platinum Petals
Spend: $900+
Benefits:

  • 3 × $10 off minimum order of $50

  • 3 free shipping credits

  • +20 points

  • VIP promotions

  • Early access to selected new releases

Diamond — Diamond Garden
Spend: $1,200+
Benefits:

  • 4 × $10 off minimum order of $50

  • 4 free shipping credits

  • +25 points

  • VIP promotions

  • Early access to selected new releases

VIP — The VIP Greenhouse
Spend: $1,500+
Benefits:

  • $50 gift card

  • 5 × $10 off minimum order of $50

  • 5 free shipping credits (orders over $60)

  • +30 points

  • VIP promotions

  • Early access to selected new releases


Ways to Earn Points

  • Create an account — 50 pts

  • Complete profile — 50 pts

  • Birthday bonus — 75 pts

  • Join the newsletter — 25 pts

  • Follow us on Instagram or Facebook — 25 pts each

  • Share NPG on social media — 25 pts

  • Leave a review — 25 pts


Redeeming Points

  • 250 pts = $5 off

  • 500 pts = $10 off

  • 750 pts = $15 off

Some items in the Rewards Shop may be points-exclusive.


Referral Program

  • You receive 10% off when your referral spends $100+

  • Your friend receives 25 bonus points

  • Limit of 10 referrals per week


The Fine Print (Terms & Conditions)

The following terms apply to the NPG Loyalty Rewards Program, the Referral Program, vouchers, and redemptions:

• Points expire 12 months after the date they were earned
• Tier status must be maintained by keeping your points balance above the required threshold
• Points cannot be transferred or exchanged for cash
• Referral rewards apply only after your friend completes their first purchase
• Rewards apply to online purchases only
• All vouchers, reward credits, and point redemptions are non-refundable
• If an order is refunded, only the amount paid will be returned — points, discounts, and rewards will not be reinstated
• Early-access offers may be limited and can sell out
• Misuse of vouchers, discount codes, or reward redemptions — including placing multiple small orders to game the system — may result in cancellation or adjustment of orders
• NPG may merge, adjust, or decline orders where voucher misuse or reward abuse is detected
• Only one voucher, discount, or reward may be used per order (unless explicitly stated otherwise)
• Store credit, points, and voucher codes cannot be stacked, transferred, exchanged for cash, or used to purchase gift cards
• NPG may adjust program rules, tiers, benefits, or earning structures at any time